Refund policy

Return & Refund Policy

At Rowdy T Ranch, we take pride in providing high-quality meats and products. Due to the nature of fresh and frozen food items, all sales are handled with care and in accordance with food safety standards.

Perishable Products (Fresh & Frozen Meats)

• All meat sales are final.

• We do not accept returns or exchanges on fresh or frozen meat once it has left the premises.

• This policy is in place to ensure the highest standards of food safety and quality for all customers.

Exceptions

Refunds or replacements may be considered only in the following situations:

• The product was sold spoiled or defective at the time of purchase.
  

• The issue is reported within 24 hours of purchase.
  

All exceptions are reviewed at management’s discretion.

Non-Perishable Items

• Unopened, unused seasonings, merchandise, or packaged goods may be returned within 14 days of purchase.

• Original receipt is required.

• Items must be in their original condition and packaging.

• Refunds will be issued in the original form of payment.

No Refunds On:

• Custom cuts or special orders

• Sale or discounted items

• Products improperly stored after purchase

Our Commitment

If you are ever unsatisfied, we encourage you to contact us directly. Our goal is to make things right while maintaining the standards that keep our customers safe and coming back.

📍 Rowdy T Ranch Meat Market
📞 469-940-9553
📧 rowdytranch@gmail.com